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VaultBot

Terms of Service

By using VaultBot, you agree to these terms and conditions. Please read them carefully.

Effective Date: April 30, 2025 Last Updated: April 30, 2025

Table of Contents

1. Introduction

These Terms of Service ("Terms") are a legal agreement between:

By using VaultBot, you agree to the following:

Important Notice

If you do not agree to these Terms, you must immediately stop using VaultBot and remove it from your server(s).

To use VaultBot, you must also meet the following requirements:

Policy Updates

These Terms apply to your use of VaultBot, including any actions you take within your Discord server. If you are a server owner or administrator, you are responsible for how other users interact with VaultBot in your server.

2. About this Service

VaultBot is a powerful Discord bot that provides the following features:

Service Limitations:

Prohibited Uses:
  • Sending mass direct messages (DMs) for advertising, spam, or unsolicited content
  • Automating user accounts or unauthorized bot interactions
  • Scraping or harvesting data from servers or users without permission
  • Attempting to overload, crash, or disrupt VaultBot's services
  • Using VaultBot for any illegal activities or to break the law
  • Reselling, redistributing, or otherwise sharing VaultBot's features without permission

3. License

VaultBot grants you a limited, non-exclusive, non-transferable license to:

License Restrictions:

License Termination:
  • We reserve the right to revoke your license if you violate these Terms
  • Your license will terminate if the service is discontinued
  • Premium features will no longer be available if your subscription is canceled
  • For more details on license termination, please refer to Section 13: Account Restrictions & Termination

4. Service Availability

VaultBot is committed to maintaining high uptime and reliability:

Service Disruptions:

Service Limitations:
  • VaultBot's availability may be impacted by issues with the Discord API
  • Heavy traffic or high server load may affect performance
  • Third-party integrations might have separate uptime guarantees and limitations
  • We are not liable for data loss during service disruptions, though we implement measures to prevent it
  • Service availability may be influenced by external factors such as cloud hosting or external APIs
Support & Response Time:

We aim to respond to support inquiries within 24-48 hours. For more details on how VaultBot's support system works, please refer to our Support Terms of Service in Section 8.

5. Data Collection

VaultBot collects and processes data to improve your experience and ensure the proper functioning of our services. Here's how we use your data:

Types of Data We Collect:

Data Protection:
  • We comply with Discord's Data Protection Policy
  • We implement industry-standard security practices to keep your data safe
  • Your data is never sold or shared with third parties
  • We only collect the data necessary to improve VaultBot and comply with legal requirements

For more detailed information about how we handle and protect your data, please visit our Privacy Policy.

7. Security

VaultBot is committed to ensuring the security of your data and provides several measures to safeguard your information:

Security Best Practices:

Incident Response:
  • In the event of a security breach, we will notify affected users as quickly as possible
  • We will take immediate action to resolve any security incidents
  • We will cooperate with authorities and regulatory bodies as required by law

8. Support

VaultBot provides support through the following channels:

When submitting a support request, please make sure to:

Support Limitations:
  • Support is currently available only in English
  • Response times may be slower during peak periods, such as holidays or scheduled maintenance
  • Complex or technical issues may require additional time to resolve

9. Premium Features

VaultBot Premium offers a range of enhanced services to improve your server management experience:

Subscription Tiers:

Premium Terms:
  • Premium features may be updated, modified, or removed with advance notice
  • Subscriptions are tied to individual servers, unless otherwise specified
  • Premium status cannot be transferred between servers
  • Some advanced features may require additional setup or configuration to enable

10. Payment Terms

VaultBot processes payments under the following terms:

Payment Processing:

Billing Policies:

Payment System Transition:
  • Current subscribers will be notified in advance of the transition to Discord's payment system
  • Existing Patreon subscriptions will need to be migrated to the new system
  • We will provide clear, step-by-step instructions for the migration process
  • Dedicated support will be available to assist with any transition-related issues

11. Intellectual Property

VaultBot's intellectual property includes the following protected assets:

Usage Restrictions:

Intellectual Property Claims:
  • If you believe an infringement has occurred, please report it to our legal team
  • Provide clear evidence to support your claim
  • Cooperate fully with any investigation procedures
  • Submitting false claims may result in account termination

12. Updates to Terms

Modification Process:

Notification Methods:

Your Rights During Updates:
  • You will have a review period before changes take effect
  • If you disagree with the updates, you have the right to discontinue the service
  • You may export your data before discontinuing the service
  • You will have access to previous versions of these Terms

13. Account Restrictions & Termination

Reasons for Restrictions or Termination:

Termination Process:

Post-Termination or Blacklisting Effects:
  • Guild Blacklisting: If a server is blacklisted, all bot functionalities (e.g., commands, counting, leveling, and automated tasks) will be disabled for that server. Members will not be able to interact with the bot in the blacklisted guild.
  • User Blacklisting: If a user is blacklisted, they will lose access to all bot features and commands across all servers. Features like counting or leveling will no longer work for the affected user.
  • All premium subscriptions linked to the blacklisted account or server will be automatically canceled without refund.
  • Records of previous violations will be retained for future reference.
Appeal Process:
  • If you believe the termination or blacklisting was a mistake, contact us via the Discord Support server or email [email protected].
  • When appealing, provide the reason for your termination or blacklisting (if known) and explain the steps you will take to prevent future issues.
  • Repeated violations may result in permanent loss of appeal rights.

14. Warranty Disclaimer

Service Limitations:

Disclaimer Coverage:

Liability Limitations:
  • Our maximum liability is limited to the amount paid for the relevant subscription
  • We are not liable for any consequential, incidental, or indirect damages
  • No guarantees are made regarding specific outcomes or results from using the service
  • Users assume all risks related to their use of VaultBot

15. Your Responsibilities

General User Obligations:

Additional Obligations:

Failure to Comply:
  • May result in account restrictions, suspension, or termination
  • Could lead to legal action for severe violations
  • We will cooperate with authorities during investigations if necessary
  • Illegal activities will be reported to relevant authorities